Giving Clients Access to PSD’s
I’ve got a question for any of you with experience in graphic design regarding client access to original artwork (in my specific case, original layered Photoshop files).
We have a client who has requested that we send them the original PSD file for the comps we’ve just produced, since they are on a tight budget and feel they can more easily experiment with the design and layout if they have the original file, as opposed to just telling us their thoughts about the design. We have a policy in place which restricts access to the original source files, unless a client has specifically requested that access, and has paid for the privilege. This policy exists because we’ve been burned in the past by “nice” clients whom we’ve trusted, who have skipped out on the remainder of a project once we let them have copies of our source files.
I’d love some opinions on the best practice for this situation. How have you dealt with it before? What was the client’s reaction?
Be kind in the comments, as our clients read this site too :-)
This item was posted byon Friday, October 24th, 2003.
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